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Training and Support

Here you can find all of the available training curriculum and courses for Facilities Connect and the three focus areas:

Space contains all the information about space and how its used, including campus maps, floor plans, and supports the annual space validation process.

Project Management supports our day to day management of design and construction projects, including project tracking, financial data, and schedule management.

Operations & Maintenance includes service request management system and manages all the corrective and preventive maintenance for the university.

Facilities Connect Overview and Access

Overview

Please click the myHRLearn curriculum link for access to the courses below:

Access and Approver Security

You can add and remove approvers for Non-Building charges using the .  If you have one update, complete the form as normal. If you have multiple updates either complete the form for each change or enter the first one in the form and upload a spreadsheet with all the remaining updates.

User Training

For General Requesters

Demonstration of Facilities Connect functionality:

Topics demonstrated: Submitting a Service Request, Viewing the Status of a Service Request, Approving Requests (Approvers), Viewing Work Task Cost Information (Data Administrators/ Data Stewards) and Viewing Capital Projects (Data Administrators/ Data Stewards).

Job Guides

Department Administrator

These actions are available to Data Steward, Data Administrator, and Department Financial Administrator.

Job Guides

Space Information

For Viewers

Please visit this training if you view and report on space information. If you manage and update space, please see the Data Steward and Administrator training.

  • eLearning (2) — Please click the myHRLearn curriculum link below for access to the courses below:
    • — (curriculum)
      • Space Information: Viewing Space
      • Space Information: Reporting

For Data Stewards and Data Administrators

Please visit this training if manage and edit space information.

For Validation

For Information Reporting

Please visit this training if you are responsible for providing data on Space Information.

Project Management Information

For Project Managers and Financial Supervisors

For Support Team Members

Please visit this training if you view or support design, construction or renovation projects (Facilities Personnel only).

Job Guides
Training Course Recordings/ Materials

Operations and Maintenance Information

For Asset Managers

Please visit this training if you manage assets (Facilities Personnel only).

Job Guides

Training Course Recording

For Service Technicians

Técnicos de servicio (Español)

For Supervisors

For Customer Service

Demonstration

Demonstration of Facilities Connect functionality:

Topics demonstrated: Submitting a Service Request, Viewing the Status of a Service Request, Approving Requests (Approvers), Viewing Work Task Cost Information (Data Administrators/ Data Stewards) and Viewing Capital Projects (Data Administrators/ Data Stewards).

Job Guides

For Preventative Maintenance

For Warehouse

For Finance

For Human Resources

For NUPD

For Reports